The air conditioning worked effectively, ensuring a comfortable stay.

The check-in experience was frustrating due to the rudeness of the front desk staff. They were unhelpful, and I felt ignored when asking for assistance regarding my room. Additionally, I found the cleanliness of my room unsatisfactory, with notable signs of wear.

The staff was awesome and very accommodating throughout our stay.

The exterior of the building looked poorly maintained and could use some cleaning.

While staying here for a quick business trip, I appreciated the comfortable beds and the effective air conditioning after long days. The location was ideal, with a Cracker Barrel next door for meals, and everything I needed was just a short drive away. I did find the limited TV channel selection unfortunate as I missed the NBA playoffs, but overall, it was a good experience for the price.

Helpful staff, but room showed significant wear.

Great spot with smooth check-in, and rooms were kept tidy. Love the nearby parks and attractions, easy for relaxing days.

One thing could be the noisy AC unit that needed some attention.

Comfortable accommodation, ideal if you need a pet-friendly stay with convenient access to local dining.

pet-friendly policy, low price

The lobby experience felt uninviting with staff behind glass, room fridge seal hanging loose, and the toilet water running all night!!! Next time, I’d prefer basic cleanliness over cheap rates!!!

my stay at red roof inn was better than my last visit to memphis. the location was perfect for shopping and getting around the city. i really appreciated the cleanliness of my room and the helpfulness of the staff.

the microwave didn't work during my stay.

great pet-friendly option but needs some upkeep

The pet policy was fantastic since we didn't have to pay a hefty fee, making our stay more budget-friendly. The check-in process was smooth and the staff greeted us warmly, which set a positive tone for our stay. The room itself was decently sized and comfortable for our family.

The exterior of the building could use some cleaning.

The bedding left much to be desired with old linens, and the shower showed clear signs of neglect with stains and peeling. A major inconvenience was the malfunctioning microwave. it took over a day before staff could assist, leaving us without a functioning appliance. Additionally, the check-in process felt misleading, with unexpected service fees popping up after reserving online.

Unpleasant Microwaves and Poorly Maintained Rooms, but Convenient Access to Amenities and Friendly Vibes.

friendly vibes, good location, broken microwave.

The room was reasonably clean and comfortable, and the location was conveniently close to a popular chain restaurant for easy meals. However, there were issues with loud air conditioning that disrupted sleep, and I encountered unpleasant odors in the hallway. Additionally, check-in involved a hefty deposit that felt inconvenient, especially since no breakfast was offered. The stay was decent, but improvements are definitely needed for a better experience.